OCTOBER 4, 2016, Mt. Prospect, IL – Cummins Allison, the leading innovator and provider of coin, currency and check processing technology as well as ATMs, today announced that allU.S. Credit Union, located in Salinas, California, has selected branch automation solutions from Cummins Allison to deliver a convenient, high-touch user experience for its members.
The team at allU.S. Credit Union underwent a thorough process before determining that Cummins Allison was the right fit for its growth goals and product needs. “When it comes to the way we serve and interact with our members, everything matters,” said Patrick Redo, president and CEO, allU.S. Credit Union. “We found that same ‘pride of ownership’ philosophy in the way Cummins Allison treated us.”
Streamline Deposit Processing at the ATM
allU.S. Credit Union selected the H34 automated deposit ATM. The machine features complete ATM deposit automation allowing allU.S. members to make convenient, envelope-free cash or check deposits.“This is the kind of member-friendly service improvement we're continually looking to provide,” said Redo.
The ATM adds a new layer of convenience while providing added security and simplifying the deposit process.“The ATM is a solid, quality product with customized consumer screens, a more modern look compared to the more traditional ATMs found in the marketplace, and fits nicely in the branch,” Redo added.
Convenient Coin Deposits for Members. Minimize Currency Handling for Tellers
According to Redo, although allU.S. Credit Union members seek technological innovation and convenience, in-person banking options are still important. In addition to the ATM, the credit union also invested in its first self-service coin counter to enhance their members’ branch experience and make tellers more efficient and effective.
“Before the coin machine, members would have to roll the coins themselves. As a member-centric credit union, that was not very convenient,” said Redo. “The Money Machine® 2 self-service coin counter is quiet, aesthetically pleasing, and helps increase the frequency of in-branch visits.”
Counting cash and daily balancing of teller and branch totals are now verified using the JetScan® two pocket currency scanner with counterfeit detection. Although currently not an issue, the ability to validate fraudulent bills provides Redo and his staff peace of mind.
“Our partnership with allU.S. Credit Union gives us the opportunity to showcase our latest branch transformation solutions,” said Bob Gibson, vice president, branch operations, Cummins Allison.
“Credit unions need technologies that enable a superior member experience and we are committed to providing the highest quality products and services to support how credit unions handle transactions in the branch.”
For more information on Cummins Allison’s full suite of branch automation solutions visit: www.cumminsallison.com/go/automation
About allU.S. Credit Union
allU.S., formerly Monterey County Employees Credit Union, was formed in 1950 to provide services to the employees of Monterey County and their families. Since then it has expanded its field of membership to include a select number of employer groups. It has now changed its name and currently serves thousands of members from the Salinas Valley to the Monterey Peninsula.
About Cummins Allison
Cummins Allison is the leading innovator and provider of check, currency and coin handling solutions, as well as full-function ATMs. Our world-class sales and service network includes hundreds of local representatives in more than 50 offices in North America, 6 wholly-owned subsidiaries and is represented in more than 70 countries around the world. For more information about our award-winning solutions, visit www.cumminsallison.com.