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Windows 10 and your ATMs: What will happen when Microsoft stops supporting Windows 7?

atm windows 10 win10 os operating system upgrade conversion ready

Get ATMs that are ready for Windows 10

Where technology is concerned, one thing is for sure: Nothing stays the same. New versions of software and even hardware pop up just as you're getting used to the current version. Sometimes it just requires a simple upgrade, and other times it's a wholesale change. That's what's coming down the pike in 2020.

If you're in the financial industry and remember having to upgrade your ATM operating systems from Windows XP to Windows 7, get ready to do it all over again. In 2020, support for Windows 7 is going to end, and ATMs will need to convert to Windows 10 if they haven't already done so.

What it means for you

Upgrading your ATMs could take as long as 15 months, so starting now is crucial. When Windows 7 was rolled out, many financial institutions waited too long to start the upgrade process and experienced disruptions in service and other frustrations. Here are a few places to start:

  • Evaluate your existing ATM fleet.
  • Determine if you need only a simple software upgrade, a processor and software upgrade, or the whole nine yards. In many cases, it might be less costly to switch to a new machine rather than upgrade the old, and you get the benefit of having a new fleet.
  • Get your budget approved early.

Some ATMs already support Windows 10 and have since 2015. For more information, or to talk about whether it makes sense to upgrade your machines or invest in new ones, talk to an AM provider that is ready for the Windows 10 switch.

November 16, 2018