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Tip jars prevalent, increase need for workers to visit a coin counter

No matter what stores shoppers frequent, it's becoming more common for them to notice tip jars on the counter near the cash register. While people previously tipped restaurant servers, many now feel obligated to toss the change from their transactions into tip jars for baristas, bakery employees and other small-business workers. This makes it more important for these team members to visit a self-service coin machine to determine the value of their tips.

Tips becoming more important to workers
Many employees can add to their pay significantly by collecting tips. In fact, plenty of workers rely on these extra perks to pay their bills or set aside more money to deposit into their savings accounts. Some employees are so concerned with tips and being tipped fairly that they're willing to go to great lengths to ensure they get their fair share of the change customers drop in the jar.

The New York State Court of Appeals recently issued an advisory opinion on a case that dealt with tips received by employees at Starbucks and how the pools could be fairly divided. The court determined it would be appropriate for shift supervisors to take a portion of the change collected, but not acceptable for assistant managers at the coffee shops to do the same. The court decided that because shift supervisors complete the same work as ordinary employees, despite their supervisory authority, they should enjoy access to tip pools.

As more companies implement use of tip jars, they could see internal arguments over which employees should receive tips and be able to take a portion of the change collected throughout the day, like that recently seen at Starbucks. Businesses will need to set up strict internal policies that determine which workers are qualified for such perks.

However, businesses aren't the only institutions that need to take note of the growing importance of tips. Banks and credit unions also need to take into account the amount of spare change hourly workers are carrying around and provide them with options to redeem the coins for cash or the chance to deposit the money into their savings accounts. By providing members with access to a self-serving coin counting machine, banks and credit unions can better serve members who rely on tips and think them an important part of their salaries.

July 12, 2013