News & Events

News Hub

New technologies are improving ATM safety and security

Banks everywhere rely on ATMs as another means of serving clients. These machines are a way for customers to handle some of their basic financial functions - take out cash, print account balances, etc. - in a fast and convenient manner. But for your clients to conduct their business effectively, they need to ensure they're using safe and secure machines. Fortunately, technology and other innovations are finding ways to make ATMs even more secure. 

ATM machines are undergoing important changes

Technology in general is having a huge impact on the way ATMs are both built and maintained. One of the most effective components of this is how the machines are built, using high-end durable materials that not only withstand the elements (if outside) but also will last for years on end. This is beneficial not only to customers, but it also helps lower repair costs for the bank. In addition to the physical case of many ATMs, there are also big changes happening in regard to software. New systems ensure customers have added layers of protections, making the process even smoother than it already is. That convenience also has benefits for bank tellers as well, helping these employees better track and safeguard customers' accounts. Some banks are taking it a step further with EMV (Europay, MasterCard, Visa) technology. Here, a chip within the card stores everything associated with the customer's bank account. This extra layer is essential to maintaining a safety barrier for customers. 

ATMs designed with security in mind

It's not just about designing ATMs with new add-ons to improve safety and security. Banks should be investing in a solid line-up of ATMs built with those very features in mind. Having multiple deposit options, for instance, makes sure flexibility is an option, and that's an important part of covering all customer deposits. The right machines can also be easily upgraded when new technology emerges, and that means security can be option without necessary downtime for various add-ons.. The best ATMs don't have to be a huge financial drain for banks, and that lets you put the money back into continually improving security for customers. Service for these machines is similarly inexpensive, and these costs can really add up when it comes to improving service for your many customers.

ATMs are a cornerstone for successful banks and a huge convenience for busy consumers. The more security is emphasized within these machines, the more likely customers will return to your business for years to come.  

December 19, 2016