Dual-purpose cash and check scanners increase back office efficiency, which is beneficial to municipal departments with tight budgets. Many municipalities struggled with budget cuts during the recession and were forced to lay off personnel. This left remaining employees with increased stress because they were required to handle more tasks. Even though the recession is over, government officials still need to maintain smaller budgets while offering adequate services to municipal residents.
A recent report from the IBM Center for the Business of Government - titled "Managing Budgets During Fiscal Stress: Lessons for Local Government Officials" - examined how different cities in California are handling the ongoing financial pressures from the recession five years after its end. The state holds 12 percent of the U.S. population, which meant that many adjustments needed to be made to service levels to ensure the needs of municipalities were still being met.
The back office is a critical target for cost-cutting measures
One way California municipalities are improving efficiency while adhering to a stricter budget is coordinating across departments to ensure services are not being duplicated, according to Forbes. Duplication can often slow down services for local residents and could potentially increase government costs.
A 2013 study from the IBM Center revealed the way to make a smaller budget stretch was to improve internal operations. Dual-purpose cash and check scanners can help municipal employees process a higher number of payments and paperwork without adding more strain to their workloads or requiring additional recruitment efforts. Containing operational costs will continue to be a priority for government officials, which is why new technology like cash and check scanners can make a big difference in the back office. These systems streamline payment processing for employees.
August 19, 2014