How automation helps with processing parking payments and ticket fines
Streamline parking operations with fast money counters, coin sorters, and cash logistics software
In busy city or municipal parking operations, streamlining procedures for counting, processing, recording and reconciling revenues is vital. Why? The sheer volume they have to manage day to day can be overwhelming without an airtight process in place.
In any given busy municipal area, there's retail, government offices, businesses and visitor parking. That can add up to tens of thousands of parking spaces, multiple garages and surface lots, not to mention hundreds upon hundreds of meters throughout the city. City parking divisions have to manage it all. The revenues are substantial, at times soaring into the tens of millions of dollars, depending on the size of the city and the scope of its parking.
As a result, the parking industry as a whole has moved toward automation in recent years. Fewer facilities have parking attendants, using technology instead to streamline the process of customers checking out.
But, that doesn't mean everything is automated: Consider the collection of coins from parking meters. Yes, people still use them! And in parking ramps, people still use cash and coins, along with credit card payments. All of those funds need to be counted and sorted by someone — in many cases, several someones — and in years past, it was a time-intensive task fraught with human error and the possibility of theft.
One particular pain point for money room staff is processing the cash and coin collected over the weekend in time to meet their armored car pickup. On Mondays, because of the volume of weekend parking revenue, that task could take half the day.
State-of-the-art cash and coin processing technology, like specially developed cash logistics software along with the a fast, accurate money counter and high-speed coin sorter, can help with that. It's an integrated solution that can eliminate manual processes and save parking operations time, reducing the typical time it takes to do that task by 50 percent or more.
It's a great example of how technology can speed up time-intensive processes and eliminate human error, helping employees do their jobs faster, better and smarter.
December 21, 2018