Casinos count cash and tickets faster to serve guests better
How a high-speed currency counters and ticket scanners can improve productivity in casinos
If there's one industry that's fast-paced, it's the casino industry. For casino managers, just keeping up with increasing ticket and currency volume is a big challenge. And casinos everywhere are looking to cut costs and increase efficiency, but it's not just about not impacting the customer experience while they're making processes leaner and meaner, they must do it while enhancing the customer experience at the same time. That's a tall order. Customer expectations for heightened service are rising all the time. That's why it's vital to give employees the tools to enhance speed and accuracy when they're handling large volumes of tickets, cash and checks.
More and more casino managers are turning to the latest and greatest technology to solve these problems. Today, it's just not viable to count and sort all of the bills, checks and tickets casinos deal with every day by hand. It takes up too much employee time that could be spent serving customers, and it's just plain too slow.
The solution is a high-speed cash and ticket scanner that allows employees to complete that vital function in minutes, with an increased degree of accuracy. Here are some features to look for when you're shopping for one.
- A single machine that efficiently handles tickets, cash and checks on the same device. This is the gold standard for improving efficiency and productivity.
- The ability to process mixed tickets and cash in one pass while reading and imaging casino tickets. This alone is revolutionizing casino ticket counting.
- The ability to image tickets. Physical ticket storage? That's a thing of the past. The ability to image tickets allows you to eliminate many of the costs associated with casino ticket storage, plus it lets you quickly and accurately retrieve ticket information at a later date without having to dig through boxes.
Using a single device to process tickets, cash and checks means unrivaled time, cost and space savings to your gaming operation. And in today's competitive marketplace, that's a must.
June 7, 2019