Back office processes never a source of stress with money and ticket counters
The dramatic efficiency increases available through money and ticket counters can help casinos maintain strong operations no matter what obstacles come their way. Managers and employees at these gaming establishments often have several small details to keep track of throughout the day. Slot machines and other attractions must always be working properly, and customer service needs to constantly be in top shape to make guests feel welcome. However, it can be hard to address all of these issues when back office responsibilities such as counting cash or scanning admission tickets continue to take up a significant portion of employee shifts.
In some cases, casino managers may even come across more unexpected challenges. For example, the online travel industry publication Skift recently reported that the Las Vegas Sands, the world's largest casino operator, was recently the victim of a cyberattack that temporarily shut down the company's websites. The organization manages establishments all over the world, including several in Las Vegas and Pennsylvania - all of which were affected by the hack.
Security threats in the entertainment industry can create major distractions for businesses of all sizes. 4Flush, a casino industry news website, revealed Las Vegas Sands has even enlisted the Federal Bureau of Investigation to figure out who may have been behind the attack and to make sure it doesn't happen again. As gaming enterprises become increasingly connected with the digital world, managers may find their operations at risk of cybersecurity threats. Instead of these events creating unnecessary disruptions in business activity, companies can invest in money and ticket counters to make sure that at least back office tasks continue to run as normal. Advanced technology that can both scan ticket barcodes and count cash lead to valuable time and cost savings. This way, other issues relating to managing a casino don't stand in the way of the ability to create a smooth experience for customers and guests.
February 18, 2014