Who We Are
Cummins Allison is a global leader in providing best-in-class solutions that set worldwide standards for accuracy, dependability and ease-of-use. Our products resolve currency and image-processing challenges with unequaled speed and precision – reducing transaction times and maximizing productivity.
New products that revolutionize the way financial documents, coin and currency are handled have led us to expand our offerings – including a complete line of full-function ATMs, and application-specific software solutions.
Customers in financial, cash-in-transit, gaming, retail, law enforcement and other organizations rely on our solutions to help them work more efficiently, eliminate errors and spend less time on repetitive tasks.
Our portfolio includes:
- Currency counting and imaging
- Coin counting and sorting
- Check imaging and processing
- Casino ticket processing
- Full-function ATMs
- Software solutions for process improvement
Our commitment to best-in-class performance that takes cost out of operations inspires trust in our users – 97% of our customers would recommend our products and services.
Innovating to bring new solutions forward
By controlling the design, manufacture, and distribution of our products, we assure stability and sustain our growth. But more than a manufacturer, we are an end-to-end solution provider, offering the fastest, most accurate hardware and software solutions in the industry to make your job easier. Searching out new technologies that drive process improvement, we are continually expanding our portfolio to give our customers new options for greater efficiency.
Dedicated customer-first approach
Service is a hallmark of our business, with coverage and performance that is unmatched in the industry for most of our portfolio. Our proactive focus leverages deep technical expertise to serve you better, preserving the value of your investment today and in the years to come. Your equipment gets the attention it needs on the first call, so you are up and running sooner. Our technicians carry parts in their vehicles and we stock parts at all local branches. Technicians also receive frequent, rigorous training to keep their skills up-to-date.
- 43 local offices with parts and service
- More than 480 skilled local professionals, nationwide
- More than 4,500 hours of service training, annually
- Response times within 8 business hours, on average
- Service level agreements available for many products
The keys to innovation
Research and development are key to innovation. Cummins Allison is privately held, with a heritage of leadership in technology and product innovation since 1887. The company invests twice the industry average in R&D. This ensures we can continue to deliver relevant technological advancements to our customers – solutions they want, that make their lives easier.
Innovation also can't happen without the right people. We choose our teams carefully and cultivate an environment that encourages and supports creativity. Team members derive satisfaction from the knowledge that today's challenges for them become tomorrow's successes for our customers.
From its inception, Cummins Allison has been a technology leader and innovator in the document-processing and money-handling industries. We hold more than 350 patents, and have many more in the pipeline. Cummins Allison is the only company that has been recognized multiple times by Ocean Toma and Crain's Chicago Business as one of the top three companies in Illinois for patent quality.
Committed to excellence
Other recent awards have included:
- Chicago Innovation Awards winner
- IPLAC Creator of the Year (2014)
- Casino Enterprise Management HOT Award
- Bank News' Innovative Solutions Award
Where we are
Cummins Allison headquarters are located on a 20-acre campus near Chicago, IL. Engineering, manufacturing, domestic sales management, international sales management, worldwide service, and administrative organizations operate here. In addition, we have engineering R&D centers near San Diego, CA and Philadelphia, PA.
Our extensive sales and service network includes 43 U.S. branch offices, as well as wholly owned subsidiaries in Canada, the United Kingdom, Ireland, Germany, France and Australia. Cummins Allison is represented in more than 70 countries around the world.
Work for Cummins Allison
Cummins Allison is a professionally challenging environment in which to hone your craft and grow into your potential. Our vertically-integrated manufacturing model encompasses design, engineering, precision machining, assembly, testing and QA/QC to ensure the quality, accuracy, consistency and reliability of all products.
Bringing talented, motivated, highly-skilled individuals to our organization – and keeping them here – is both a priority and a strategic necessity. The wealth we gain in combined knowledge and experience enables us to develop solutions that expand, refine, and improve upon current best practices: new technologies that help businesses evolve and compete.