Who We Are
Cummins Allison, a CPI brand, is a global leader in providing best-in-class solutions that set worldwide standards for accuracy, dependability and ease-of-use. Our products resolve currency and image-processing challenges with unequaled speed and precision – reducing transaction times and maximizing productivity.
Customers in financial, cash-in-transit, gaming, retail, vending, law enforcement and other organizations rely on our solutions to help them work more efficiently, eliminate errors and spend less time on repetitive tasks.
Our portfolio includes:
- Currency counting and imaging
- Coin counting and sorting
- Check imaging and processing
- Casino ticket processing
- Full-function ATMs
- Software solutions for process improvement
- Retail payment solutions
Innovating to bring new solutions forward
We are more than a manufacturer. Controlling the design, manufacture, and distribution of our products helps assure that we can provide the fastest, most accurate hardware and software solutions in the industry to make your job easier.
We constantly monitor trends in our markets to ensure all products meet your needs, and to give our customers new options for greater efficiency. Our commitment to best-in-class performance takes cost out of operations and inspires trust in our users – 97% of our customers would recommend our products and services.
Dedicated customer-first approach
Service is a hallmark of our business, with coverage and performance that is unmatched in the industry for most of our portfolio. Our proactive focus leverages deep technical expertise to serve you better, preserving the value of your investment today and in the years to come.
We pride ourselves on our people and our customer-centric focus. Your equipment gets the attention it needs on the first call, so you are up and running sooner. Our technicians carry parts in their vehicles and we stock parts at all local branches. Technicians also receive frequent, rigorous training to keep their skills up-to-date.
- 43 local offices with parts and service
- More than 480 skilled local professionals, nationwide
- More than 4,500 hours of service training, annually
- Response times within 8 business hours, on average
- Service level agreements available for many products
The keys to innovation
Research and development are key to innovation. Cummins Allison has a heritage of leadership in technology and product innovation dating back to 1887. From its inception, the brand has been a technology leader and innovator in the document-processing and money-handling industries.
Historically investing twice the industry average in R&D, we are committed to delivering relevant technological advancements to our customers – solutions they want, that make their lives easier. We hold more than 350 patents,with many more in the pipeline. Cummins Allison has been recognized multiple times by Crain's Chicago Business as one of the top five organizations in Illinois for patent quality.
Committed to excellence
Other recent awards have included:
- Chicago Innovation Awards winner
- IPLAC Creator of the Year (2014)
- Casino Enterprise Management HOT Award
- BankNews Innovative Solutions Award
Where we are
One of seven brands of Crane Payment Innovtions, or CPI, Cummins Allison is located on a 20-acre campus near Chicago, IL. Two engineering R&D centers have their operations near San Diego, CA and Philadelphia, PA.
Our extensive sales and service network includes 43 U.S. branch offices, as well as subsidiaries in Canada, the United Kingdom, Ireland, Germany, France and Australia. The Cummins Allison brand is represented in more than 70 countries around the world.
Work for Cummins Allison
Innovation can't happen without the right people. We recruit talented individuals and train them within a culture that calls for performance with trust and respect. Our associates are empowered to promote new ideas and apply innovation to our world of money processing and payment solutions. Our teams derive satisfaction from overcoming customer challenges and the knowledge that their success ensures our success.
At Cummins Allison you can hone your craft and grow into your potential. Our vertically-integrated manufacturing model encompasses design, engineering, precision machining, assembly, testing and QA/QC to ensure the quality, accuracy, consistency and reliability of all products.
Bringing a diversity of talented, motivated, highly-skilled individuals to our organization – and keeping them here – is both a priority and a strategic necessity. The wealth we gain in combined knowledge and experience enables us to develop solutions that expand, refine, and improve upon current best practices: new technologies that help businesses evolve and compete.
Proud to be part of Crane Payment Innovations (CPI)
CPI is a global leader for currency validation in the unattended retail space, processing over four billion transactions per week. Serving the vending, banking, gaming, retail, transportation, and kiosk markets in more than 100 countries, CPI represents one of the world’s largest installed bases of payment systems. For more than 80 years, CPI has been a trusted partner to industry leaders worldwide.
From coin and note processing to innovative cashless systems and asset management software, CPI offers an unprecedented range of resources to help global customers become more progressive, efficient and profitable. CPI is part of Crane Co., a diversified manufacturer of highly engineered industrial products with a substantial presence in four business segments.