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Service Paves the Pathway from Innovation to Customer Satisfaction

A friend of mine is a cyclist, who recently ordered an expensive bicycle online. She consulted ... ...

March 05, 2013

Money counting doesn’t have to be a dirty job

Around 1.16 trillion U.S. dollars in cash are in circulation today, according to the Federal Reserve Bank ... ...

January 23, 2013

Check processing made easy

If you own a small business – especially one that serves other businesses – you probably take in a lot of checks. On some days there are more than others, but handling checks is a daily task that requires a lot of manual work ... ...

January 10, 2013

People Expect More From Their Products

I love my Blu-ray player. Not only does it play HD movies, but it also streams Netflix content, and it even ... ...

December 19, 2012

U.S. Mint Releasing New Study

On December 13, the U.S. Mint is expected to release study results from testing 29 varieties of aluminum, zinc and steel coins. Rising copper and nickel prices prompted research into using alternative metals in coin production. Meanwhile, replacing the $1 ...

December 12, 2012

Tellers Cut 40+ Hours per Month from Coin Processing

In a recent study involving more than 13 bank branches, coin processing methods were compared to determine the advantages of processing coins with teller assistance vs. processing coins through self-service coin machines. The results revealed that the use ...

December 06, 2012

Congress Continues Funding for Law Enforcement Grants

Congress recently authorized a modest increase (0.6%) in grant funding to support state, local and tribal law enforcement. $352 million in Byrne grant funds are available to agencies to help control and prevent drug abuse, crime and violence. ...

November 30, 2012

Season Brings Millions of Coins

In many financial institutions across the country, Thanksgiving marks the beginning of ... ...

November 21, 2012