Money and ticket counters part of a healthy gaming industry
Many casinos seek to improve their bottom lines by investing in technology that automates many redundant tasks, such as money and ticket counters. In many ways, these resources help to alleviate costs related to both cash management and back-office processes. Given that the gaming industry is an important source of revenue for many states and municipalities, it's important for these organizations to take advantage of all available tools to reduce overhead costs and increase efficiency.
According to a recent study conducted by the American Gaming Association and Oxford Economics, casinos and related institutions have helped to generate $1.4 billion in revenue that has helped energize Maryland's economy. While there are many aspects to keep in mind in the role of the gaming industry, there are a few clear benefits: It has helped with employment and created new cash flows. For instance, new investment in the gaming sector has helped create 8,000 jobs, as well as $543 million in tax revenues at multiple levels.
Robert Norton, president and general manager of Maryland Live! Casino, explained his particular gaming facility sees between 8 and 10 million customers walk through the doors each year, according to WBAL-TV. Some of the ancillary benefits to the state have been in education, where thousands of new positions have opened up because of new sources of funding derived from the gaming industry. Other dining and entertainment venues connected to the casinos have also been able to benefit.
Maintaining high profit margins with money and ticket counters
The effort to sustain new revenue streams and provide excellent standards of service to a large number of customers will likely depend on casinos' ability to effectively integrate new technologies. Money and ticket counters play a central role in automating many of the redundant manual processes that casino staff members perform on a daily basis. The Cummins Allison JetScan iFX scanner in particular is a powerful piece of equipment that allows for 85 percent more rapid ticket counting and imaging.