Curtis Hallowell from Cummins Allison speaks to us at Branch Transformation.
Gaming properties continue to invest in cost-effective, back-room technology—such as currency handling solutions—to transform time-consuming manual processes into more efficient tasks; whether its batch sorting and counting in the cage area, in the bank, or in the soft count room. And this adoption is taking place despite a growing consumer trend toward cashless/electronic payment methods.
According to FICO, the number of U.S. ATMs compromised by criminals rose a whopping 546 percent from 2014 to 2015. The consensus is that this surge is due to criminals working to exploit mag stripe card vulnerability before EMV migration in the U.S. reaches critical mass and makes skimming unprofitable.
Despite the growing popularity of digital banking services, branch visits are still a vital part of the customer experience. This means that for many bank customers, the personal touch is as important as ever. In a November 2013 Accenture study, “A Critical Balancing Act: U.S. Retail Banking in the Digital Era,” nearly 78 percent of respondents reported that they expect to visit their bank branch just as often — or even more frequently — in five years’ time.